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Terms and Conditions & End User License Agreement (EULA)

This License Agreement is between you (the licensee) and City Light InfoTech Technologies governing your access and use of our software products, web platforms, and custom development services.


1. Software Licensing & Usage

Upon purchase of a software license, City Light InfoTech grants you a non-exclusive, non-transferable license to deploy and use the software in accordance with the purchased tier. You may not decompile, reverse engineer, or redistribute our source code without prior written consent.


2. Customer Responsibilities

You are responsible for safeguarding your database credentials, taking routine system backups, and ensuring that your usage complies with local laws and regulations.


3. Upgrades & Support

Technical support, patch updates, and feature upgrades are provided based on active Annual Maintenance Contracts (AMC) or SaaS subscription agreements.


4. Limitation of Liability

To the maximum extent permitted by applicable law, City Light InfoTech Technologies shall not be liable for any indirect, incidental, or consequential damages resulting from downtime or data loss arising from unauthorized third-party access.


5. Modifications to Terms

We reserve the right to modify these terms periodically. Continued use of the services implies acceptance of the latest revisions.

Intellectual Property & Service Level Agreement (SLA) Standards

All custom software, database schemas, proprietary algorithms, and brand assets developed by City Light InfoTech Technologies are safeguarded under Indian Copyright & Intellectual Property Law. We guarantee strict adherence to project scope definitions, transparent delivery milestones, and high-performance server uptime SLAs.

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